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Dotster Inc. may offer several opportunities for visitors to register for promotional or informational mailings or to receive assistance in evaluating our software and services. Our site's optional information requests forms that require your name, company, e-mail address, as well as information to help us determine your needs relative to our products and services.
Information submitted by you within our website, will be used only by us in order to provide customer support to you, inform you of any new promotion or update of our website, or to help process your order, in case help is needed. If you purchase a product or service from us, our credit card processing vendor will request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and physical address) and financial information (such as credit card number, expiration date) in the following URL: http://www.chasepaymentech.com/. They utilize SSL encryption to transmit sensitive information. The information provided to them, will be only kept by them. Dotster Inc. will not have access to it.
We use this information to send updates about our company and will contact you if requested or necessary. We use your IP address to help diagnose problems with our server and to administer our website. We also track browser types to help us understand our visitors' needs related to our website design. When you enter a contest or other promotional features, such as the EmailBrain's free trial, we ask for information such as your name, mailing address, daytime phone number and email address, so we can administer the contest and contact you to receive feedback regarding our product. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information.
We offer an opportunity to opt-out of promotional, support, billing related communication emails, by clicking on the unsubscribe link on the emails. Or, you may also unsubscribe by contacting us at 1.866.873.3019. If you would like to unsubscribe with a written letter, please send us a letter to EmailBrain Inc. 5200 Blue Lagoon Drive Suite 420 Miami, Fl 33126 USA.
Every email sent through EmailBrain contains an easy, automated unsubscribe link at the bottom of the email. To unsubscribe, you simply need to click the link at the bottom of the page in the unsubscribe area. You are immediately excluded from all future mailings.
You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any personally identifiable information. Like most Web sites, there is certain information we automatically track, including the URL that you just came from, which URL you go to next, the browser you are using and your IP address. We do not link this automatically collected data to other information we collect about you.
We may provide your personally identifiable information to companies that provide services to help us with our business activities. For example, we use a customer service provider for our live chat feature and a credit card processing vendor to bill you for goods and services. Information gathered by our credit card processing vendor, as the name of the client, name of the company, phone number, email address, and credit card, is necessary for them to provide that service, and will not be provided to Dotster Inc. Our credit card processing vendor is prohibited from using your personally identifiable information for any other purpose.
We, Dotster, our Marketing partners, and online customer support providers use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We intend to give you as much control as possible over your personally identifiable information. You have the option to register with Dotster Inc. for the use of our services. You can update or delete your personally identifiable information, subscriptions or service package at any time by signing into your account and making the relevant adjustments. If you no longer desire our service, contact us directly through the contact information below. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Dotster Inc. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email prior to the change becoming effective. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personally identifiable information be used in this new manner.
The TRUSTe program covers only information that is collected through this Web site, www.emailbrain.com and does not cover information that may be collected behind the login and through software downloaded from the site. In order to view our relationship with TRUSTe, please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.
Effective Date: 09/01/2015