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Upload Your Contacts

 

A strong subscriber base of engaged readers is key to email marketing success. Start building your empire today by adding contacts to your address book. Emailbrain’s contact management system is flexible and can retrieve your address data from several sources.
Here’s a quick explanation of the various ways you can upload contacts to your EB account address book:

 

Lists & Contacts > Manage your contacts

 

Click the “+” symbol the left-hand list column, and give your new list a name. Then click the “+” symbol again in the right-hand addressee column to manually add profile information to your dataset.

 

 

 

 

Lists & Contacts > Import your contacts

  • Add by copy and paste or typing
  • Import from file using xls or csv
  • Import from online email accounts such as Gmail, Yahoo, etc.

 

 

 

 

Lists & Contacts > List Clean Up

Tip: use our List Clean Up tool to remove faulty and duplicate email addresses from your lists. And follow other list building best practices to amass a healthy subscriber base, such as opt in subscription forms and using report metrics to deliver the right content to your subscribers at the right time. For step by step tips on how to upload and edit contacts check out our help center files and videos in your Emailbrain account.

 

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Clean your mailing list

The main work is in pruning your list regularly to remove known bad email addresses, or addresses that are bouncing. If someone unsubscribes, make sure they’re removed immediately. Asking people to add your email address to their contact lists can help their servers recognize your email as legitimate, making it far more likely that it will be allowed through.

Eliminate duplicate email addresses. If your email marketing service provider (ESP) does not do this automatically, do it yourself manually. Remove fake accounts, or addresses that were entered as a prank or are plain nonsense. Look for addresses like abcd@, qwerty@, test@, and any other common bogus user names. These are all entries that you absolutely want to get rid of as they are wasting your time/ money and dragging down your email sender reputation.

Frequently monitor your list for “no opens” and “no clicks’ to determine who is no longer engaged and remove them from your primary mailing list. If you are reluctant to let go of these contacts, consider moving them to a separate list for re-engagement campaigns.

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Import your contacts directly from their online email accounts

We now offer the feature to import your contacts from your online email account such as Gmail, Yahoo, AOL, Lycos and many more.

 

    To import these contacts remain in your account (advanced modee) and do the following: 1. Mailing lists 2. Add / import 3. Then select "Import from an email account" 4. Select the mailing list where you want to add the emails. 5. Enter your email and password 6. Click to import

The emails should already be in the preview completely imported and you should get a notice confirming the import. That is how easy it is! But aren’t the emails that I am importing opt-in?

As you know, in email marketing, all your contacts should be opt-in, so make sure that the emails you are importing, the owners have authorized  you to send them information.  Even if they are your close friends, relatives or colleagues always make sure that if you want to receive your newsletters they give you permission.

I recommend that you send a small email from your personal email, notifying them that you would like to send them your newsletter, and that if they agree please respond with a simple yes. How easy it is!

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Removing customers from your block list

How many times have you been contacted by one of your customers telling you that they unsubscribed to one of your list by mistake? I’m sure at least once if not more. Well this is no reason to panic since your Emailbrain account allows you to add them back to your list.

What do we need from you?

1. First, you must contact our customer support.

2. We need an email from your customer requesting to be added again to your list. The email most come from the email address that will be added to your mailing list.

2. With this information your customer will be deleted from the block list. Automatically the category of the email will be changed from (U) Unsubscribed to (OK) Okay.

What you need to do after you have contacted customer support?

1. Access your account and make sure you are in Advance Mode

2. Go to Mailing List

3. Click on Email addresses and select Blocklist.

4. Enter the email on the Search Blosklist option, to make sure is not longer there.

 

Don't forget that here at Emailbrain we are always here to help you out in all your email marketing needs!

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The Most Common Errors in a Mailing List

Most people want to send effective and successful email marketing campaigns, but unfortunately many people are doing everything and not take into account the great importance of mailing lists. Remember that the greatest asset you have in email marketing is the mailing list. Without a mailing list who would you send your newsletters to? For that reason you should put emphasis on your list and maintain the quality of the same.

Here are some of the most common errors business owners make with their mailing list, and you can use them to your benefit so that you do not fall in the same trap and start to treat your list with lots of love.

 The most common errors are:

1. Buying mailing lists It is understandable that when one is starting in the world of email marketing, do not have a mailing lists and the easiest solution it is to buy one. But this is a serious error because it can bring many negative consequences. You might be asking yourself what consequences, well, the people on those lists don't know you or your business. There is a high possibility that they will report you as a spammer and this will generate spam complaints about your company that will get your account blocked. There are active anti-spam groups that monitored the email marketing world. These groups can get a hold of your email due to complaints and prevent you from sending newsletters again. Finally, many of these mailing lists contain emails that are called "spam traps", which means is that these emails are used by some companies to see who sends spam emails or uses purchase list. These emails "spam traps" are emails that have never opt-in to receive marketing email messages. So if you send one of these "spam traps", it is more likely that the your email marketing company (in this case Emailbrain) will asked opt-in proof of your entire list and block your account until you can provide this information. Since these is a purchased list you will not be able to provide the opt-in proof and your account will be canceled. So the best thing to do is create your own list. It might take a little longer, but your reputation will be clean. In the world of email marketing, having a good reputation is everything. I recommend you put a subscription form on your website, your office etc..

2. Failure to provide maintenance to your list With the passage of time, the list becomes outdated. If you have the same list for a very long time and you wish to send them again, you should be aware that they probably already have forgotten about you. Therefore, they will consider you an spammer. So do not let time go by without sending to your list. Keep it up to date and if you want, send a thank you newsletter once every 6 months. That way if they do not want to continue receiving your newsletters, your readers can have the chance to unsubscribe. Another big mistake some people make is that they create the list and not use it until years later. Use your list, do not wait until you have X amounts of emails to use it. Remember, the more time passes, readers will forget you, or that these emails would no longer be valid.

 3. Do not Forget to unsubscribe your contacts

Although in their newsletters (footer) is the option to unsubscribe, some people just answer the email saying they unsubscribe. If you receive these emails, get them removed from all lists. Make sure the email is removed and also remember that we offer the option to block emails. This will prevent you to sent by mistake.

4. Not knowing where you obtained subscribers The last great mistake made is not knowing where your subscribers came from. It is important to always know how they subscribe to your list, if it was through your website, an event or even a sale etc. .. Whenever you organize the information in your database, put it where it was obtained. Thus, if in the future, this person makes a complaint about you, you will be able to show opt-in proof of when and how they signed up. Without this information, your email marketing company (Emailbrain) can block or cancel your account. Remember not having opt-in proof of your list goes against the anti-spam rules.

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Recycle Bin

Many of you have probably already realized that there is a recycle bin in your Emailbrain account. When we used to inadvertently remove files such as newsletters or mailing lists by mistake, we had to start from scratch again, and previously we could not recover these deleted files.

So when we launched the new version of Emailbrain few months ago, we thought that this was not fair to you, and we decided to create a recycle bin. Everything you delete as your images, newsletters, databases and mailing lists will be stored in the Recycle Bin.

 Note that your deleted information does not remain there forever, every Sunday the content gets removed. So if I delete something by mistake do not hesitate to go to the recycle bin before Sunday.

recycle

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